The Den Family Social, a Denver-based social club, used ChatGPT Work to prepare a liquor-license application in three hours instead of four days and grant applications in two hours instead of three days, OpenAI said in an October 1 blog post. Leadership saved 10–15 hours a week, according to the company’s account.
The case study, published without independent corroboration, shows how a small business applied a large language model to administrative tasks, though the results come solely from the club’s own team and OpenAI’s retelling.
Founder Chandler Lipe started the club to create spaces welcoming to parents and children, the post said. As The Den prepared a second location, the team used ChatGPT Work’s Gmail, Slack and Google Drive plugins to aggregate scattered information and propose action plans. When an earlier hearing slot opened for a liquor license, the tool pulled together documents, identified gaps, and formatted files, compressing what the blog described as four days of manual work into three hours of review. Grant applications, which once took three days, now take two hours.
“Work that would have taken four days of searching, sorting, formatting, and assembling was condensed into three hours of team review and completion with ChatGPT Work,” the blog quoted an unnamed team member as saying.
Lipe told OpenAI that she uses ChatGPT to workshop ideas before meetings, saving roughly seven hours of exploratory discussions a week. A general manager consolidated financial and sales data to forecast inventory and align purchasing across locations. The club plans to explore Codex for a member app and Slack alerts, and Lipe has started using ChatGPT Voice during travel.
The post contained no comparative benchmarks, independent evaluation, or pricing details for ChatGPT Work. The claims reflect a single user’s self-reported experience.